This Privacy Policy describes how Lextar Store (“we”, “our”, “us”) collects, uses, stores, processes, and protects personal data of users (“you”, “your”) who access or use our website and services.

This policy is drafted in accordance with applicable Indian laws, including:

• The Information Technology Act, 2000
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (DPDP Act)

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Mobile number
• Billing and shipping address

b. Account & Transaction Information

• User account details
• Order history and purchase information
• Payment-related details (processed securely via third-party payment gateways; we do not store card or UPI credentials)

c. Technical & Usage Information

• IP address
• Device and browser information
• Pages visited, access times, and interaction data

d. Sensitive Personal Data

Sensitive personal data, such as payment information, is processed only through RBI-compliant and secure payment service providers.

2. Purpose of Data Collection

We collect and use personal data for lawful and legitimate purposes, including:

• Creating and managing user accounts
• Processing orders, payments, deliveries, and returns
• Communicating order confirmations, updates, and customer support responses
• Improving website functionality, security, and user experience
• Preventing fraud and unauthorized access
• Complying with legal, tax, and regulatory requirements

3. Consent

By providing your personal data and using our services, you consent to the collection, use, storage, and processing of your data in accordance with this Privacy Policy and applicable Indian laws.

You may withdraw your consent at any time by contacting us, subject to legal or contractual obligations.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share personal data only with:

• Payment gateway providers
• Logistics and delivery partners
• IT service providers and analytics partners
• Government authorities or law enforcement agencies when required by law

All third parties are required to protect your data and use it only for authorized purposes.

5. Data Storage & Security

We follow reasonable security practices to protect personal data, including:

• Secure servers and encrypted connections
• Access control and authentication mechanisms
• Regular monitoring and system updates

While we take strong measures to protect data, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable laws.

• Account information is retained while your account remains active
• Order and transaction records are retained as required under Indian tax, accounting, and legal regulations
• Customer support records may be retained for dispute resolution and quality assurance
• Technical and usage data is retained for a limited duration for analytics and security purposes

After the retention period ends, data is securely deleted, anonymized, or archived in accordance with applicable laws.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Remember user preferences
• Analyze traffic and improve performance

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

8. User Rights

In accordance with applicable Indian laws, you have the right to:

• Access your personal data
• Request correction or updating of inaccurate data
• Request deletion of personal data (subject to legal obligations)
• Withdraw consent for data processing

Requests can be made by contacting us using the details provided below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review third-party privacy policies independently.

11. Grievance Redressal & Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Company Name: Lextar Store
Email: contact@lextarstore.com

We will address grievances within the time frame prescribed under applicable Indian laws.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Users are encouraged to review this policy periodically.